Social Media Awareness Dictionary

Community management

Short Definition

Community management is the process of moderating and managing online communities. This can include forums, social media platforms, and other online spaces where people can interact. The goals of community management vary depending on the needs of the community, but can include things like fostering interaction, maintaining a safe and welcoming environment, and promoting positive engagement. Community managers often have a background in customer service or communication, and use their skills to help keep the community running smoothly. They also need to be able to handle difficult situations and conflict resolution. If you're thinking about starting an online community, or are already managing one, it's important to have a clear understanding of what community management entails. With the right tools and approach, you can create a thriving online space for your users!

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